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Chargeback

Submit a Chargeback Application

Consultation is free! Submit an application and find out your chances.

Chargeback: Legal Refund to the Card

Fell victim to scammers and lost money? Don't wait – take action! Chargeback allows you to return funds through the payment system. We will help you go through the entire process and achieve a successful return!

Why

What is a chargeback?

A chargeback is a mechanism for returning money through the bank if a service was not provided, a product was not delivered, or the company turned out to be fraudulent. This procedure operates under the international rules of Visa, Mastercard, and other payment systems.

📌 In what cases is a chargeback possible?
✅ Payment in online casinos, betting shops, on investment platforms
✅ Purchase of a product that was not sent or turned out to be fake
✅ Payment for services that were not provided
✅ Subscription that is charged without your consent
✅ Other cases where the seller violated the terms of the deal

Not sure if your case qualifies? Leave a request, and we will assess the chances of a refund for free!

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Why

How to get a refund through chargeback?

The refund procedure consists of several stages.

📌 Important! On average, the process takes from 30 to 90 days, but in complex cases, it may take more time.

  • Situation analysis

    We study your case and assess the prospects of a refund.

  • Gathering evidence

    We prepare documents confirming fraud or breach of terms.

  • Submitting a request to the bank

    We prepare an official statement with legal justification.

  • Monitoring the review

    We negotiate with the bank, protecting your interests.

  • Receiving money on the card

    If successful, the bank cancels the transaction and returns the funds.

Contact us
Why

What evidence is needed?

For a successful chargeback, it is important to provide:

  • Payment receipts and invoices

  • Screenshots of correspondence with scammers

  • Contract or agreement (if available)

  • Photos/videos confirming the issue

  • Any other documents proving the fraud

Submit documents for review
Submit a Chargeback Application

Consultation is free! Submit an application and find out your chances.

When is a chargeback impossible?

A chargeback does not work if:

🚫 More than 120-540 days have passed since the payment (depends on the bank)
🚫 Money was transferred via P2P systems, Western Union
🚫 You personally confirmed the payment and signed documents waiving the right to a refund
🚫 The bank has no jurisdiction in the recipient's country

📌 Not sure if you have a chance? We will check your case for free and give an honest answer!

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Customer Reviews

Got into a similar situation? We will help!

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I transferred $2000 to an investment platform that turned out to be fraudulent. The bank refused a refund until I contacted Finsmotr. After 2 months, the money was returned to my card!

Anna P.

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The casino site blocked my account after a win. I thought the money was gone, but the Finsmotr team helped recover $1500 through a chargeback!

Oleg V.

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I signed up for an online course and then realized it was a scam. I couldn't have gotten the money back myself, but with the help of specialists, the full amount was returned to me!

Marina S.

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I invested $5000 in a cryptocurrency broker who suddenly closed the site and stopped communicating. I thought the money was lost, but Finsmotr specialists gathered all the evidence and helped conduct a chargeback. After 3 months, the money was returned to my card!

Vitaly K.

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I paid for an expensive online course, but after payment, access to the materials was closed, and support ignored my inquiries. I contacted Finsmotr, they helped me file a refund request, and the bank approved the chargeback. Thank you for your help!

Ekaterina L.

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I fell for a fraudulent investment project and lost $3000. Banks often refuse chargebacks, but the Finsmotr team expertly drafted the application and supported the process. The result – the money was returned, and the fraudsters were blocked!

Artem S.

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Yes, but the chances of success depend on the timing and type of payment. On average, banks accept chargeback requests within 120 days from the transaction date, but in some cases the period may be extended. The sooner you submit a request, the higher the likelihood of a successful return.

It depends on the specific case. If you have solid evidence of fraud or breach of contract, the chance of a full refund is high. However, banks may withhold fees or return funds partially, especially if there were errors in the application process.

Don't give up! A refusal is not the end of the process. You can appeal the decision, prepare stronger evidence, and submit a repeated request. It is also possible to connect international payment systems (Visa, MasterCard) or file a complaint with regulatory authorities. Our specialists will help prepare a competent appeal, increasing the chances of success.

Signs of a fraudulent company:
🔹 Lack of licenses and registration with financial regulators.
🔹 Promises of guaranteed profits without risks.
🔹 Persistent calls offering "profitable investments."
🔹 Problems with withdrawing funds, demands for additional payments for withdrawal.
🔹 Fake reviews and aggressive advertising.
If you have suspicions, it's better to check the company in advance to avoid losing money.

Theoretically – yes, but without experience, it is difficult to correctly prepare the request and gather evidence. Banks often reject applications due to incorrect paperwork, and fraudsters know how to confuse clients. Our lawyers will help you prepare the application correctly, increasing the likelihood of a positive decision.